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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jannan Kosak

March 23, 2026

5  out of  5
rating by Jannan Kosak
"We have been with other insurance companies, but the attention we received from Mike at State Farm is by far the best. When we have had to file a claim, it’s done in a matter of days, not weeks or months. We have been with Mike and State Farm for 36 years."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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leslie vanhierden

March 23, 2026

5  out of  5
rating by leslie vanhierden
"Mike and his team have covered all of our assets for 40 years+. They are always responsive, professional and exceptionally attentive to protecting our interests."
We responded:
"Leslie, thank you for your wonderful review of State Farm Agent Mike O'Connor’s Team!"
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Jakob Gransee

March 11, 2026

5  out of  5
rating by Jakob Gransee
"Very helpful and easy to work with! Highly reccomend!"
We responded:
"Thank you for the 5 star review!!"
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William Cutler

February 20, 2026

5  out of  5
rating by William Cutler
"Excellent service and follow up by staff. Mike O'Connor, Cindy, Jackie and Tamera are working for you, highly recommended!"
We responded:
"William, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike O'Connor’s Team!"
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Amy C

February 20, 2026

5  out of  5
rating by Amy C
"We met Mike 20 years ago when we walked into his office looking for an insurance agent, and we’ve had a wonderful experience working with him ever since! Mike has helped us understand our home and auto insurance needs and maintain competitive rates. Once, when the corporate underwriting department questioned a part of our coverage, Mike and his team went to bat for us and were able to work out the situation exactly as we hoped. Mike has taken the time to get to know our whole family personally and has served our children’s changing insurance needs as well. Everyone in Mike’s office is always very friendly and welcoming. We trust Mike to take care of us, and we enjoy working with him!"
We responded:
"Wow, thank you for the 5-star review, Amy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Bobbi Kahl

February 12, 2026

5  out of  5
rating by Bobbi Kahl
"Kristin was great to work with and made changing insurance companies very easy."
We responded:
"Greetings Bobbi, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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Julie M

February 10, 2026

5  out of  5
rating by Julie M
"State Farm made the process of obtaining insurance for our needs seamless! Tamara was very friendly and was great to work with. There rates are the best against their competitors."
We responded:
"Julie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mike O'Connor’s Team is just a call or email away!"
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Sheila Gillam

January 22, 2026

5  out of  5
rating by Sheila Gillam
"I was literally at the car dealership buying a car (new to me) and needed to be covered for the drive home. My relatives recommended Mike O’Connor at State Farm Insurance. I called, spoke with Tamara McCoy and she helped me get the coverage I needed over the phone. She also helped me with Renter’s Insurance and Liability. It was painless! She was super pleasant, knowledgeable, professional and I couldn’t be happier! I highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Belleville to know that you had such a wonderful experience with us here on State Farm Agent Mike O'Connor’s Team. Thank you so much for the 5-stars, Sheila! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mike O'Connor’s Team anytime. "
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Crystal Gavins

November 24, 2025

5  out of  5
rating by Crystal Gavins
"Great customer service! Very friendly, informative and took the time to make sure my policy was customized to me. They take away from the big corporation feel and made me feel very taken care of! Highly recommend. Thanks again for all of your help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kathy Oriel

October 23, 2025

1  out of  5
rating by Kathy Oriel
"Boat, car and disability insurance. Mike was incredibly irresponsible and never got the title for the boat allowing my ex to attempt to claim ownership."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Laura Bozek

May 28, 2025

5  out of  5
rating by Laura Bozek
"Fantastic service. Trusted partners who care about you and ensure that you have all the information to make the best decisions for you and your family"
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Michael Morgan

February 26, 2025

5  out of  5
rating by Michael Morgan
"Mike, Cindy, Jackie and Kristin have been a huge help to me and my family over the years. Even though I have moved away from the area, I have kept them for all my insurance needs. They are a great group! Well done! 👍"
We responded:
"Thank you for your kind words, Mike! We are thrilled to hear about your positive experience with our team. Thank you for trusting our agency with your insurance needs!!"
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Janet Hohn

February 26, 2025

5  out of  5
rating by Janet Hohn
"I have been with State Farm for 42 years, with Mike O'Conner as my agent for 28 years! Their customer service is exceptional. They have helped me with everything from Auto to Home to Farm! Their approach is straightforward, honest and competitive! I highly recommend Mike and his agency!"
We responded:
"Thank you, Janet, for your kind words! We're thrilled to hear that our team has provided you with excellent service. Your recommendation means a lot to us, and we're here to assist you anytime. Looking forward to serving you for many more years!"
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Anthony Pollen

February 13, 2025

5  out of  5
rating by Anthony Pollen
"Fast and helpful staff, good at explaining policies and coverage details"
We responded:
"We appreciate your business Anthony! Thanks for the kind words!!"
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Marvin Pitney

February 5, 2025

5  out of  5
rating by Marvin Pitney
"We have been with Mike for 3 years now and the entire staff is a pleasure to deal with. They go out of their way to keep us up to speed with our insurance needs each year."
We responded:
"Thank you for letting us serve you! We appreciate the kind words!"
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Dennis The Stumpman

February 5, 2025

5  out of  5
rating by Dennis The Stumpman
"Very good insurance company to work with. Friendly staff. They can help with your needs and answer all questions."
We responded:
"Thank you Dennis, I’m so glad you had a great experience with our team!"
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Holly carstensen Carstensen

February 5, 2025

5  out of  5
rating by Holly carstensen Carstensen
"They are very friendly and very helpful highly recommended."
We responded:
"Thanks Holly! We always enjoy working with you! "
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Mary Goonan

December 16, 2024

5  out of  5
rating by Mary Goonan
"It is incredibly awesome working with the State Farm office & especially Jackie!"
We responded:
"Thanks Mary! We think Jackie's pretty great too! "
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Haley Quaerna

December 12, 2024

5  out of  5
rating by Haley Quaerna
"Great customer service! Would highly recommend this insurance agency."
We responded:
"Thank you Haley! "
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Nick Keenan

December 11, 2024

5  out of  5
rating by Nick Keenan
"Very easy to deal with and always helpful. Very honest and informative on coverage to meet our needs."
We responded:
"Hi Nick - Thank you so much we pride ourselves on making sure everyone has an understanding of their coverages and how they meet their needs. "
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Brittany Andrews

November 26, 2024

5  out of  5
rating by Brittany Andrews
"Highly recommend State Farm in Belleville! Everyone I have worked with has been very accommodating and ensures I understand all policy information and any concerns I may have."
We responded:
"Thank you Brittany! We strive to educate our policyholders to ensure you have the best understanding of your coverages as possible. "
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Caitlin Johnson

November 14, 2024

5  out of  5
rating by Caitlin Johnson
"I haven’t had any bad experiences with this crew! Any time I have any questions they’re more than happy to help."
We responded:
"Thanks Caitlin! We always enjoy working with you. "
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Emilie Schada

October 30, 2024

5  out of  5
rating by Emilie Schada
"We are new to State Farm but our experience so far has been above expectations in terms of customer service, friendliness, and helping to explain different options and what we’re getting for our money. I like they’re in our community and how they approach service as a “hometown” agency. Highly recommend!"
We responded:
"Thank you so much Emilie, we pride ourselves on customer service and making sure everyone walks out of our office with a good understanding of their policies! "
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J R

May 10, 2024

5  out of  5
rating by J R
"Our agent, who we’ve had for 31 YEARS retired & we found ourselves in need of a new agency. After a string of disappointments with a few other agencies in the area, we went to the O’Connor agency through word of mouth of one of our family members & this agency did NOT disappoint! They are extremely knowledgeable, incredibly warm & friendly & above all, they are honest & full of integrity! Mike & Jackie came out to greet us when we arrived & they were so welcoming! Kristin then led us to her office & we were so impressed with how much integrity she has! She is very transparent & fully explained our coverage in great detail. She even stayed late to ensure that all of our questions were answered & that we completely understood & felt comfortable with our new policies. She really helped us navigate our transition to a new agency with ease, kindness & grace. And the fact that we saved THOUSANDS of dollars annually by switching was the icing on the cake! We are so grateful to Kristin & her amazing team!"
We responded:
"Thank you so much for the kind words! We stive to provide the best customer service possible and make sure everyone leaves with an understanding of their coverages. "
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Christine Waelti

February 29, 2024

5  out of  5
rating by Christine Waelti
"We are very proud of the services we receive from. Jackie and Mike. We ask questions and the responses are so very helpful. Thank you much again for all your services."